Lifecycle management at ATS is more than maintenance on machines; it’s about bringing together the right experts, technology and process. These three factors work together to build a complete solution for your machine to optimize overall equipment effectiveness (OEE).
ATS has the tools and skillset to do more than mitigate downtime with preventive maintenance; the solution includes looking at the health of how all of your systems run together to optimize your maintenance plan and take you from reactive to proactive.
Maintenance of your assets should be unique to the dynamic nature of your business. We bring a mix of core competencies to evaluate your production as a whole and solve the root problem to maximize your output needs.
ATS Production Service Plans are comprised of post-automation lifecycle services designed to help manufacturers meet daily production targets and improve specific aspects of overall operational performance such as safety, quality, delivery, and cost.
Access to ATS experts and customer portal to manage and monitor your service needs.
Customer Portal
Remote Support
Embedded Support
Onsite Emergency Response & Coverage
Provides 24/7 web access to request and track service support tickets, verify part order status, and lookup asset information such as recommended part list, part drawings, Bill of Materials (BOM), Operation and Maintenance Manual (OMM) and more.
ATS support provided remotely via Augmented Reality (AR) technology and/or a secure remote access solution. These tools allow an ATS Subject Matter Expert (SME) to visually inspect the line from the perspective of an onsite technician so they can diagnose issues and provide live assistance.
An ATS SME will attempt to remedy the issue, guide onsite personnel through resolution, and identify its current state in real-time.
ATS resources onsite for extended production support. ATS resources operate as an extension of the maintenance and/or operations team to sustain optimal machine performance and reduce downtime.
Onsite technical support that falls outside of warranty and/or an annual service contract, purchased on an ad-hoc basis.
Routine and targeted maintenance to lower operating costs and improve the health and performance of automation systems.
System Health Check
PPM Plan Optimization
Periodic verification of line operations, system calibration, and execution of scheduled maintenance tasks per Operation and Maintenance Manual (OMM) completed by ATS service technician.
ATS Reliability Engineering will develop a risk-based maintenance program to optimize maintenance effectiveness and maximize the operational performance of the assets in scope.
The goals of the maintenance program are to keep assets healthy and operating within the original design specifications to maximize asset availability, production throughput, and quality yield.
Build and maintain spare parts inventory, maximize system uptime and control costs.
Spare parts allotment
eCommerce
Review of Asset BOM & Lifecycle
Spare Parts Inventory
Spare Parts Allotment of allocated funds held in reserve for spare parts replenishment as needed.
Original spare parts maintain the performance of ATS equipment and manufacturing operations, ensuring safety and reliability while helping to minimize downtime and maximize productivity.
The component parts within an automated manufacturing system are subject to independent lifecycle management by the vendor. The earlier an obsolescence risk can be identified, the more time available to develop a range of mitigation strategies ensuring equipment availability is maintained.
Optional inventory management solutions, spare parts on-demand, and consignment programs help with ongoing spare replacement. These programs allow quick replacement of failed components on the production system to reduce overall downtime.
Increase the productivity of manufacturing operations by using data to diagnose and resolve issues and drive continuous improvement.
Reliability Assessment
Manufacturing Software
Production Performance Analysis
ATS Reliability Engineers (RE)s will extract production data and interview stakeholders in production, maintenance, and engineering to gain a comprehensive overview of the production ecosystem.
The RE will provide a risk-based service plan recommendation aligned with your site mission, operations, goals, and KPIs.
Illuminate™ Manufacturing Intelligence is an on-premise real-time production performance monitoring system created by ATS.
Using data from Illuminate™ Manufacturing Intelligence software – a cross functional team comprised of an ATS Reliability Engineer, Asset Subject Matter Experts (SMEs), and Control Specialists proactively monitor machine state, identify root causes of machine faults through visual KPIs, and help manage machine uptime.
Reinforce training received during integration to improve operation and maintenance practices and maximize return on investment.
Instructor-led Launch Training
Instructor-led Training
eLearning
Smart Coach
Formal training program for production and maintenance personnel. Launch training is a mixture of classroom instruction and hands-on practical work designed to maximize knowledge transfer and increase productivity.
Modules include a pre-training skills assessment, equipment troubleshooting, and preventive maintenance.
Workforce turnover can impact your production. It is important to retrain operators and maintenance staff on how to run and care for your equipment.
Formal training includes a mixture of classroom instruction and hands-on practical work designed to maximize knowledge transfer and increase productivity.
Modules include a pre-training skills assessment, equipment troubleshooting, and preventive maintenance
Access to the online flexible user-driven training program available 24/7
Content related to basics, Controls Systems Fundamentals, and Troubleshooting
Standard introductory training content on ATS standard machines (e.g. SuperTrak, OmniTrak, Vision, and Lasers) also available
The Smart Coach solution is customized to provide training at point of use for operators, maintenance, and engineering personnel. Allowing team members to learn aspects of the machine independently and as needed to become more self-sufficient.
Smart Coach content can include instructional videos, pictures, 3D models, or documents.
Content can be viewed through numerous devices – tablets, smartphones, HMIs, hands-free smart glasses or standard computers.
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